Refunds and cancellation
Quiet Money Pro is a subscription for email alerts and an unlimited watchlist. Everything else on the site is free, so you can try the product fully before paying. This page says exactly when we refund and when we do not.
Cancel any time
Open your watchlist and choose “Manage billing”, or email hi@quietmoneyapp.com. Cancelling stops the next charge. You keep Pro until the end of the period you already paid for. There is no cancellation fee and no questions asked.
We always refund
- A duplicate or double charge.
- A charge for a period in which Pro did not work as described and we could not fix it.
- A charge you did not make (fraud). Tell us and we refund and cancel at once.
Email hi@quietmoneyapp.com from the address on the account. Refunds go back to the card you paid with, usually within 5–10 business days depending on your bank.
We do not refund
- Time already used. Cancelling stops future charges; it does not give back the current period.
- Changing your mind after you asked us to start the service at once (see below).
- A working product you no longer want. The free tier is there so you can decide before paying.
The 14-day right of withdrawal (EU)
If you live in the EU you normally have 14 days to withdraw from an online purchase. Pro is a digital service that starts the moment you pay: alerts begin on the next sweep. At checkout you tick a box asking us to start immediately and confirming that you understand you lose the 14-day withdrawal right once the service has begun. We keep a record of that consent with your order. Nothing in this policy limits your legal rights if the service is faulty or not as described.
Disputes
Please write to us before opening a card dispute; we answer within two business days and refund the cases above without argument. If a dispute is opened anyway, we accept it, refund, and close the subscription so nothing is charged again.
Subscriptions bought inside the Android app are billed by Google Play and follow Google Play’s refund rules; cancel those in Google Play → Payments and subscriptions. See also the privacy notice and how to delete your account.